Refund Policy

Refund Policy for Magnum IPTV

At Magnum IPTV, we are committed to providing high-quality IPTV subscription services.
If you are not completely satisfied with your purchase, we offer a 7-day refund policy
under the conditions outlined below.

1. Refund Eligibility

You may qualify for a refund if the following conditions are met:

1.1 Time Requirement

• Your refund request is submitted within 7 days from the original purchase date.

1.2 Service Usage

• The IPTV service has not been used excessively (for example, prolonged or extensive streaming activity).
• All refund requests are reviewed on a case-by-case basis.

1.3 Contact Requirement

• You must contact us within the 7-day window to initiate the refund process.

2. Non-Refundable Services

The following are not eligible for refunds:

2.1 Expired Refund Period

• Subscriptions that exceed the 7-day refund period.

2.2 Custom or Special Requests

• Custom configurations or services tailored to special requests.

2.3 Gift Cards & Credits

• Gift cards or account credits applied to your balance.

3. How to Request a Refund

To request a refund, please follow these steps:

3.1 Submit an Email Request

Send an email to
support@magnumiptv.co
with your order details, including:

• Email address used for purchase
• Date of purchase
• Selected service plan

3.2 Provide Explanation

• Include a brief explanation for your refund request.

3.3 Review & Processing Time

• Refund requests are reviewed within 3–5 business days.
• You will receive an email notification regarding the status of your request.

4. Refund Processing

Approved refunds will be issued to the original payment method used during purchase
(such as credit card or PayPal).

4.1 Processing Time

Depending on your payment provider, it may take several additional business days
for the funds to appear in your account.

5. Exceptions

Magnum IPTV reserves the right to decline refund requests under the following circumstances:

5.1 Late Requests

• The request is submitted after the 7-day eligibility period.

5.2 Policy Abuse

• Evidence of misuse or repeated abuse of the refund policy.

5.3 Terms Violation

• The service has been extensively used, altered, or misused in violation of our Terms and Conditions.

6. Changes to This Refund Policy

We may update or modify this Refund Policy at any time. Any changes will be posted on this page
with a revised effective date. We encourage users to review this policy periodically.

7. Contact Us

If you have any questions or need assistance with a refund request, please contact us:

7.1 Support Information

• Email: support@magnumiptv.co
• Website: https://magnumiptv.co/